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Digital Kolor Shapes

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Free Delivery

Free Delivery

within Thessaloniki

Domestic delivery (within Greece and Cyprus)

International delivery requires former communication

Returns can be effected within 7 days of receiving the order, after former communication with us. In this case, following conditions apply:

  • If the purchased product was found defective, we’ll pay the cost of return delivery and replace it with no extra charge.
  • If the purchased product is to be exchanged for a different product, the cost of return delivery charges the customer. After the returned product is checked and found in good condition, customer can purchase another product of equal or higher value.
  • Returned products must be in their original good condition, complete with all accessories and documentation included and packed in the original packaging (improper packaging may void warranty). Purchase receipt or Invoice copy also to be included.
Customers must contact us by email or telephone prior to any return, so as to to obtain a Return Merchandise Authorization.
If any of the above conditions are not implemented, return can be cancelled and customer is surcharged with return delivery cost.
Warranty All products are covered by a 12-24 month warranty from the date of purchase, depending on product and/or manufacturer. In any case of malfunction within warranty period, customer must contact us for further instructions. The following are not covered by the warranty:
  • Accident, abuse, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification or failure to follow instructions included with the product
  • Repair or attempted repair by anyone not authorized by manufacturer  
  • Shipping or transport damage (claims must be made with the carrier)
  • Any other cause which does not relate to a product defect.
Refunds are eligible within 24 hours of delivery and only if we are formerly notified by email or telephone, for the reason of the return. After 24 hours of delivery no refund is allowed, however product(s) can be exchanged under above mentioned conditions.

* Terms and Conditions are subject to change without notice

Last Updated (Sunday, 08 April 2012 20:38)

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